Vocap Insights
Leveraging Expertise: Build the Team Behind Your Team
Navigating the early phases of scaling a software company can feel like steering a ship through a meteor storm in deep space…
Three Ways to Play Offense Against the ‘Great Resignation’
The media is hyping ‘the Great Resignation’, but if you are an early-stage tech company, you are likely experiencing this more as ‘the Great Poaching’…
Intro to Boards: the Working Board
If assembled and managed correctly, a good board can build value for a company far beyond the technical mandate described above.
Hiring Killer Account Executives
Mike Becker shares expert insights and key interview questions for hiring top-performing Sales Account Executives, with contributions from industry leaders. Learn how to identify the right candidates and enhance your sales hiring process.
Happy Money
Following a recent recommendation, I read Happy Money by Elizabeth Dunn and Michael Norton. The book explores the age-old question: can money buy happiness? The answer – in a nutshell – is yes, but…
How Satisfied Are Your Customers?
Learn about common mistakes made in managing customer expectations and just how SaaS provider YourCause re-engineered its service delivery to reach 98% satisfaction levels and 96% willingness to rehire.